What do your guests see when they first visit your church?
What was it like for them to drop off their newborn?
Did their teenager say they want to come back?
The physical condition and layout of the church property, including but not limited to the following:
Layout, design, landscaping, lighting, signage, visitors, condition, ambience, handicap parking/ramps
Signage, safety, greeters, accesibility, barriers, welcome area, lounges, ambience, lighting, refreshments, cleanliness, announcements
Interior and exterior signage, restrooms, refreshments, first time guests, signups, offices, worship center, kids/students area
A description of the personal experience during the visit
Seating, stage, lighting, sound, climate, media projection, welcome of guests, flow of service, bulletin/announcements, insider language, engagement of worshipers
Greeters, ease of information, friendliness, collection of information, identification of volunteer/helpers, overall experience as first time guest,
The overall experience at the Kid's and Students area
Signage, ease of registering, security/safety, clear directions and expectations, ambience, upcoming events displayed, cleanliness, friendly, age appropriate space, way to contact parents during service
Atmosphere, signage, student appropriate set up, seating, stage, lighting, sound, greeters, information gathering, upcoming events displayed, cleanliness, friendly
Cleanliness, signage, restrooms, ambience, seating, space expectations
All printed and digital communications
Future events, media of recent past events, clear and easy registration for future events
An overall discussion of the church's web presence
If a Sunday morning handout is utilized - we will include insight into the format, design, and effectiveness of the handout
There is only one first impression
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