What is included in your report:
Exterior/Interior of Property
The physical condition and layout of the church property, including but not limited to the following:
PARKING LOT
Layout, design, landscaping, lighting, signage, visitors, condition, ambience, handicap parking/ramps
ENTRANCES
Signage, safety, greeters, accesibility, barriers, welcome area, lounges, ambience, lighting, refreshments, cleanliness, announcements
SIGNAGE
Interior and exterior signage, restrooms, refreshments, first time guests, signups, offices, worship center, kids/students area
Experiences on Sunday Morning
A description of the personal experience during the visit
WORSHIP
Seating, stage, lighting, sound, climate, media projection, welcome of guests, flow of service, bulletin/announcements, insider language, engagement of worshipers
WELCOME
Greeters, ease of information, friendliness, collection of information, identification of volunteer/helpers, overall experience as first time guest,
Age Specific Areas
The overall experience at the Kid's and Students area
KIDS CHECK-IN
Signage, ease of registering, security/safety, clear directions and expectations, ambience, upcoming events displayed, cleanliness, friendly, age appropriate space, way to contact parents during service
STUDENT AREA
Atmosphere, signage, student appropriate set up, seating, stage, lighting, sound, greeters, information gathering, upcoming events displayed, cleanliness, friendly
ADULT AREA
Cleanliness, signage, restrooms, ambience, seating, space expectations
Communication and Digital Presence
All printed and digital communications
PROMOTIONAL SIGNAGE
Future events, media of recent past events, clear and easy registration for future events
WEBSITE
An overall discussion of the church's web presence
BULLETIN
If a Sunday morning handout is utilized - we will include insight into the format, design, and effectiveness of the handout
There is only one first impression
S.W.O.T. Action Plan
ACTION PLAN
As a part of the report and virtual leadership meeting that follows the report, Fresh Eyes will offer an action plan using the S.W.O.T. format
STRENGTHS
Our goal is to have a balanced approach in our report. We want to reference some strengths we see in order to recognize the hard work the leadership has put in to retain first time guests.
WEAKNESSES
In pointing out weaknesses we discover in our visit, we will share our findings without judgement but with the desire to be the best help possible in retaining guests.
OPPORTUNITIES
Derived from the weaknesses and strengths, we will work with the leadership to discover new opportunities to increase the retention of first time guests.
THREATS
When change is implemented, threats to the changes need to be identified when possible. We will discuss possible threats to the action plan and help the leadership prepare to handle them with grace.
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